Select the items to return
How it Works
Get a Return Merchandise Authorization (RMA)
Send it off when you can
Common Returns Questions
What is Igloo's Return Policy?
- Your happiness is everything! So, we guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or replacement within 30 days of purchase.
- Also, we get that sometimes minds can change about products purchased, so we offer a painless return process. You may return any unused merchandise (with original packaging attached) within 30 days of purchase for a refund. Items returned for a refund may be subject to a return shipping fee, which is determined at the time of your return authorization request.
Is it easy to return an item?
- Yes! Once your return is authorized, we'll email you step-by-step instructions on what to do along with a prepaid shipping label.
I would like a replacement, what should I do?
- We're here to help! Head over to our contact page to get directly in touch with our customer service team for a replacement order.
How soon will I get my refund?
- Once we've received and reviewed the returned items, your refund will typically be processed within 2–3 business days.